This policy explains what information Feed Our Team LLC (“Feed Our Team,” “we,” “us”) collects when you use feedourteam.com, how we use it, and the choices you have. We wrote this in plain English because a policy you can't understand isn't protecting anyone.
Who we are
Feed Our Team LLC is a Georgia limited liability company operating a free tool that helps teams and groups find catering partners in the cities they travel to. You can reach us any time at [email protected].
What we collect
Information you send us directly
When you fill out the contact form on this site, we collect the name, email address, organization name, role, team size, and message you provide. We only ask for what we actually need to reply to you.
Information collected automatically
When you interact with restaurant listings, we record anonymous click events (for example, a map marker click or a menu view) so we can understand which listings are useful. These events include:
- The type of interaction (map click, menu view, or contact request).
- A one-way cryptographic hash of your IP address, truncated to 16 characters. We never store your raw IP, and the hash cannot be reversed to recover it.
- Your browser's user-agent string.
- A timestamp.
We do not use third-party advertising trackers, cross-site tracking pixels, or analytics SDKs that profile you across the web.
Network-level information
Like any website, our hosting provider (Cloudflare, which terminates TLS for our domain) automatically sees request metadata such as your IP address and requested URL. Cloudflare processes this information under its own privacy terms in order to deliver and secure the site.
How we use your information
- To reply to you. Messages from the contact form go into our customer-relationship-management system so a real person can follow up.
- To operate and improve the site. Anonymous click events help us understand which restaurant listings are being used and which filters matter.
- To prevent abuse. Truncated IP hashes let us shape traffic and block abusive patterns without identifying individuals.
- To comply with law. We may use or disclose information when legally required, in response to a valid legal process, or to protect the rights and safety of Feed Our Team, our users, or the public.
We do not sell your personal information, and we do not share it with third parties for their own marketing.
Where your information lives
Contact-form submissions and click events are stored on infrastructure we control, running on a private server. Contact submissions are also forwarded to our customer-relationship-management system so our team can respond to you. No data is sent to advertising networks or data brokers.
How long we keep it
We keep contact-form submissions for as long as we're actively working with you or have a business reason to follow up, and we delete stale leads on a periodic basis. Anonymous click events may be retained indefinitely because they cannot be linked back to you.
Your choices
- Access or deletion. Email [email protected] and we will tell you what we have on file and delete it on request, subject to any legal obligation to retain records.
- Opt out of contact. Reply to any email from us and ask to be removed — that's the whole process.
- Do Not Track. We do not track you across other websites, so DNT signals do not change how this site behaves.
Cookies
This site does not set advertising or analytics cookies. We may use a small number of strictly necessary cookies to keep the site working (for example, to remember that you are signed in to the admin area). If that changes, we will update this policy.
Children
Feed Our Team is designed for adults who book meals on behalf of teams and groups. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information, email us and we will delete it.
Security
We host on infrastructure we control, use TLS in transit, and restrict administrative access behind authentication. No system is perfect, but we take reasonable steps to protect the information you trust us with.
Changes to this policy
We may update this policy as the product evolves. If we make material changes we will update the effective date at the top of this page and, when appropriate, reach out to people who have contacted us.
Contact
Questions about this policy? Email [email protected] — a real person reads every message.